Cincotta Discount Chemist Blacktown (Compounding Chemist)

The main male Pharmacist is wonderful always friendly and helpful and respectful. The staff on the floor very helpful and knowledgeable and overall very good. Great service and variety of products.

The amazing team at Cincotta chemist are friendly, professional and offer great customer service!

The staff here are absolutely amazing! Always helpful, friendly, and give great advice. They also have the best prices around.

Very professional, friendly and courteous staff. Have dealt with most of the chemists (Badria/B, Gus & Waleed to name a few) who give excellent customer support as well as the other staff. Would like to say a big thanks to Lydia for trying to locate my glasses that I thought I had lost but actually fell in the car. She was so helpful, patient and kind.

Helpful staff but make sure you ask for price match as they have few items dearer than other chemist shops.

Professional and friendly, they always go out of their way to be helpful. I drive past 3 other pharmacies to get to Cincotta Blacktown. They can even supply the 'hard to get' orders fast.

Best customer service from any pharmacy. I had an issue with PBS for my daughter's EpiPen - an error made by the prescribing GP, and the pharmacist has gone above and beyond to ensure that the scheme pricing was implemented even after the sale - which is something that they really didn't need to do as it wasn't their fault and they are only dispensing the medication. Their amazing customer service and genuine concern for this pricing issue is greatly appreciated.
The wait time can sometimes be lengthy, but it's very understandable considering that they're in a high traffic area with a lot of customers with varying needs. We have been to the chemist several times and have always been provided great service for both over the counter times and always prescribed goods. Thank you for your help!

Very slow poor customer service, i had to wait 20 minutes for 1 prescription when there was no other customers in the store on a sunday afternoon

Found staff extremely unhelpful. Watched a female staff member be really rude to an older deaf couple. Total waste of time walking into this place.

BEST PHARMACY! My go to chemist for all health needs. Staff extremely polite and knowledgeable. You name it they've got it. HIGHLY RECOMMEND!

Has everything you need (except rapid antigen tests right now, sign out the front!)
Only thing is, the wait times are a bit excessive. Also their current trading hours are reduced from 9am-8pm. Apart from that, the staff are helpful and friendly.

Decent, competitive pricing on lots of over the counter medicine like Panadol, Telfast, Nasonex etc.

Cincotta Chemist has been my go to chemist for many years and even before when it was previously owned by John Fegents Chemist. I have come to know many of the professional, highly qualified pharmacists and long term staff during this time. They really treat all people with the utmost respect, always happy to give great advice if needed and relate to people with the most friendliest manner. You really cannot underrate Cincotta Chemist Blacktown for their dedication and professionalism. Keep up the good work!

Very reluctantly sharing this after experiencing a arrogant.overbearing and condescending attitude of the pharmacist on duty, today, 27th November, Damia Pekaz.
My family and I have been a customer of this pharmacy for well over 20 years and enjoyed the friendliness, understanding and helpfulness of the staff. Today, Chloe and I were trying to locate a missing script which was not in the files. Chloe requested the pharmacist if I could be given the medication now and a script would be provided by me within seven days. The pharmacist came over and repeatedly asked me when I would submit a script. I reiterated that within seven days. She continued to ask me again and again, 'When.when? As if I did not understand what she had just said. However, she refused to issue the medication because she felt I was rude when i said, that I've told you within seven days.and reminded that she was the pharmacist.
However, I took the dispensed medication and asked Chloe to give me the remaining scripts on file since I am no longer willing to see this pharmacist again because of her attitude and change my pharmacy instead.
I wish to thank Wally and Raini and other polite and helpful staff who have served me and my family well in all this years. Thanks to Chloe for her apologies and thinking that there was a misunderstanding.it wasn't.
I will miss you all. This lady pharmacist needs to reflect on her attitude.

Very bad customer service and make a phone call as my son suffers from cold and cough she told me i placed medicine at corner but when i reached at 9: 56 they closed shuttles and door never open 4 min before they closed doors bad service never recommended

My experience here was fantastic. They answered the phone when i called unlike other chemists where it rings out, i spoke to the compound pharmacist placed my order via text message and a few hrs later they called to let me know it was ready for pickup! Added bonus was that they charged less than another chemist i went to previously. Thanks guys, i will be back.

Everytime I come here for prescription the wait time is so long. I'm literally here for 1 prescription medicine but every single time they stuff up the orders and I end up waiting on average 20mins. Its so ridiculous. Apart from the fact that they are open after hours, this pharmacy isn't useful for anything else.

Lydia is SO LOVELY! My only reason for giving 4 instead of 5 stars is that my purchase was put in a plastic bag even though it was already in a paper bag and I was distracted so didn't get a chance to say no thank you and it was already too late. Can you please consider not offering bags for one small item, or at all unless requested?

Staffs were really rude. I was not even allowed to test a tester. They told me to buy the product if i tried it!
She used a really bad tone while speaking.i wish i could give them 0 stars.

Very very poor customer service. Bought a pair of ear plugs 18 hours ago and without even opening realised it was too small for the person I bought if for when I came home. Went for an exchange to a larger size. Pushed around 3 people for a decision, showed them proof of purchase without any positive outcome. Very disappointing considering a $10 purchase. Will never go there again.