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Chatswood Infinity Medical Imaging

Address Unit 3/36 Bertram St, Chatswood NSW, Australia
Phone +61 2 9372 5500
Hours
Monday08:00-17:00
Tuesday08:00-17:00
Wednesday08:00-17:00
Thursday08:00-17:00
Friday08:00-17:00
Website www.infinitymedicalimaging.com.au
Categories Medical Diagnostic Imaging Center, X-ray Lab
Rating 4.2 39 reviews
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Chatswood Infinity Medical Imaging reviews

39
Sort by: date highest rated lowest rated most helpful
weiming
23 November 2023 9:21

Can’t thank all the staff at Chatswood Infinity enough. With my mom's recent surgery they were kind, friendly and went above and beyond to assist in any way possible. Special thanks to Michael and Chris for doing all they could each and every time we were there. Quick, friendly and professional!

jimjamman
01 November 2023 16:32

Everyone was very professional, kind & helpful to me. The service was very efficient as well.

Catherine
01 September 2023 18:55

Really impressed with the service and the staff. Friendly professional and reassuring. Special thanks to Chris. Many thanks Suzanne

Chris
29 August 2023 17:32

My mom had a wonderful experience here. Rachel, Lizzy, Kevin and Riley are nice and helpful. Dr Hsu help my mom through the procedure, he was super patient, professional and I could not have asked for more.
I used to go to other local Radiology practice and now my whole family will stick with this one only.

Grace
05 August 2023 2:13

Had a really good experience here. The staff are polite and personable. Informed about what was happening throughout the whole appointment and all my questions were answered. I’ve been to other imaging providers in the area and now will only go to this one. Plus, they bulk bill.

Moryni
15 April 2023 0:24

Both my husband and i were very happy with the Sonographers, Radiologists, Receptionists, Admin all very experienced, helpful, kind.
My hospital ringing them (28/10/2022) for scan results and they're able to faxed it through asap. Amazing service ️️️️️. Can't thank them enough

Linda
30 January 2023 5:33

A go to for health imaging: ultrasound, x-ray, hydrocone injection, etc. The front desk receptionists are especially impressionable. Warm, happy and kind, knowledgeable and reassuring.

Jin
17 September 2022 12:28

When I find out my very first pregnant in my "mature age" i have infinitely clinic taking care of me.when I call to making appointment, KEVIN always there with his very gentle claming voice and always helping me get the best timing for me to my ultrasound check. And KIMA (maybe wrong spelling) always very tender and makes me feel relaxing, when she checking my baby she always trying to read all what she see and acknowledge something I don't know, that really makes me feel more secure with Doctor appointments afterwards. (and there is a junior passionate Phoebe there also very nice) I am now in my 35 weeks, really appreciate having you guys helping us a lot in the journey. THANK YOU SO MUCH everyone.

Tim
05 September 2022 8:31

Infinity staff were amazing, Karen, Kevin and the rest of the staff are first rate and very knowledgeable. I was the typical painful panicking patient when I arrived. Karen was incredible and so helpful explaining every step of the way. This is a first class experience with highly trainer brilliant staff. Thank you again as you made me feel so comfortable and well informed. Brilliant staff and facility. 100% Brilliant and safe. Thank you

Brandon
15 March 2022 15:31

First time parents here for our first ultrasound. Rude and overly cautious staff wouldn’t allow the father who is double vaccinated and wearing a mask attend the ultrasound. I can sit at a restaurant or in a cramped plane, but I can’t sit with my pregnant wife in a medical facility. All these rules are just becoming ridiculous.

COVID is never going away but this might be our only child. Thanks for stealing this memory away from us.

Tiarna
05 January 2022 23:21

Ken did a morphology scan for me with my 2 year old chatting and watching YouTube in the room - he was very welcoming and accommodating. The admin staff are very friendly and thorough in their communication. Thanks:)

Melissa
11 November 2021 3:30

Got the service I booked in for, but the technician was incredibly dismissive of my experience (pain, how it was affecting my quality of life). Don't ask the questions, if you're just going to be completely unsympathetic or dismissive, and then say to my face that the doctor will do "maybe nothing" because in their opinion it's not worth bothering about. I sat in the waiting area for the printouts wanting to cry.

Would recommend this place only in that they are easy to book into, and run close to time. No other reason.

Sherry
19 September 2021 21:02

A very nice friendly and tolerant team. After I had a painful experience at other clinic they put me at ease and give me cortisone injection with no pain at all. They are a highly professonal practice the best all round.

Shandelle
11 August 2021 11:38

Beautiful staff and lovely facilities. Definitely felt taken care of and like a real person here, not just another number.

I was nervous going in, but Keema (apologies if I spelt that wrong) was incredible and quickly helped put me at ease. She answered all of my questions and didn't mind all my nervous consist talking.
Images were ready before I was, but I didn't feel rushed in any way. Young man at reception was wonderful - went out of his way to learn my name, was super welcoming to everyone and had everything ready to go for me when I was ready.

This team deserves a raise/bonus. Smiles all round

Jess
11 July 2021 3:20

GP told me they didn’t get the result she wants due to the inappropriate way they did the check. Totally waste of my time. Not recommend at all.

Keow
03 April 2021 3:43

The staffs are always late for US procedure. For 5 times experiences that I attended, they are always late. The patients are fasting are annoyed.

Sarah
26 February 2021 5:34

Great professional efficient service for my xray this morning and super helpful in expediting my report. Highly recommend.

amala
03 January 2021 4:21

Had my pregnancy scanning there with Ms. Khema, she is very professional, with good knowledge. She explained me everything throughout the scan. Great experience great place, all the front desk staffs are so polite, really recommend infinity Chatswood medical imaging.

Sade-Elle
15 December 2020 9:29

Had a pregnancy ultrasound conducted by Ken, great experience! I had to bring my 16 month old son with me, he was extremely understanding and made me feel very comfortable! Overall staff are kind and will go out of their way to open every door if you have a pram! Would highly recommend!

Brooke
16 October 2020 19:23

I came in today to get a breast ultrasound and was amazed by the high level of professionalism carried out from all of the staff here! I told them myself when I left they were the best imaging company I have ever visited. From when I entered they were so organised, efficient, friendly and switched on!
Highly recommended! Thank you for such a positive experience guys!

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