OCEANIABIZ.COM

Central Pharmacy

Address 31/695-697 Punchbowl Rd, Punchbowl NSW, Australia
Phone +61 2 9750 0005
Hours
Monday09:00-20:00
Tuesday09:00-20:00
Wednesday09:00-20:00
Thursday09:00-20:00
Friday09:00-18:00
Saturday09:00-12:00
Website healthdirect.gov.au
Categories Pharmacy, Drug Store, Medical Center
Rating 3.3 21 review
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Central Pharmacy reviews

21
Sort by: date highest rated lowest rated most helpful
Violette
05 October 2023 0:49

Amazing customer service staff are very understanding and helpful they took us board and have helped my mum never had a issue always treated with kindness if your looking for a place to get your medication and feel comfortable in the environment this chemist I highly recommend

Joanne
10 October 2022 10:02

I had an awful experience here however the attitude and reply of the owner to customers leaving their genuine experience is shocking wow no wonder staff are rude they a trained by the owners this way it seems.

nicole
05 October 2022 18:05

Cmon! Seriously people are sick when they visit it is free to smile and not look miserable! The female wearing the head scarf today was not helpful and didn’t seem like she wanted to be there no hello or greet just scanned my item and advised me of the price total. I think management should really check their staff before coming at customers who are leaving their feedback!
Feedback should be taken onboard not criticised! Who cares what credentials or diplomas they may have respect and friendliness is easy to do and free! 1st visit and last.moving to the area new but I’m sure there are plenty other friendly chemists around.
Owners replies to some reviews is disappointing and reflects on the business!

Grant
22 September 2022 20:44

What a rip off. I had run out of melatonin and had to buy that day. They charged me $28 for 30x 2mg tablets. I can buy and just did 60x 3mg tablets from Iherb for $7. There should be a law against these type of people charging prices like that.

Cathy
04 April 2022 22:55

Disgusting and rude attitude by pharmacist named Mina, I don’t care how qualified you are don’t you dare disrespect someone who is concerned and trying to politely discuss something with you I will be complaining to APHRA pharmacy board.then to tell me it’s not up management it’s up to the pharmacist honey you wouldn’t be working there if it wasn’t for management! I won’t be going there again and now I know why most have stopped going there, it’s a shame because the owner I met is absolutely lovely.
(Shame how staff can ruin a business’s name)
P.s: I read at another review management telling the person they close at 8pm maybe remove the photo on website that say 11pm.

Fortnite
20 October 2021 23:14

I have been a customer of this family friendly pharmacy for the last 20 years and they have been nothing but amazing with their service
prices and their staff are very helpful and friendly I would highly recommend this pharmacy to everyone.

Christina
02 October 2021 6:26

They have an amazing service and always price match to make sure i am getting the best deal possible. The customer service is very helpful and respectful. And i can personally say that they only ever turn the computers off when they are about to close the store. They are amazing people and the store is extremely helpful.

Stephanie
30 September 2021 10:52

A great community-centred pharmacy, with friendly and accomodating staff! Central pharmacy is a great health hub and have a very credible and valued support network.

user
28 September 2021 5:22

I am thoroughly impressed with the efficiency, professionalism, personal touch, and care they provide each time I come in or call. After my first visit they recognize me and call me by my name. Absolutely unparalleled service. I recommend them to all. Not to mention they always go out of their way to provide the assistance I need. Thanks Central Pharmacy and thank you for your hard work

Sarah
22 September 2021 4:09

The staff at this pharmacy are very friendly and helpful. I really appreciate them putting themselves at risk during such trying times to continue to serve our community. Thank you Central Pharmacy. Highly recommend.

Nikki
19 September 2021 16:01

If I could give them zero stars I would!
DO NOT GO HERE! DISGUSTING SERVICE! Walked into this business and found what I wanted to purchase, went to purchase and was told I had to wait for the computer as they were turned off if your running a business why are the computers turned off? The item was advertised for $24.95 when scanned it was $28.95, I told the worker that it was advertised wrong and legally needs to sell it to me for the price advertised, firstly she was to lazy to walk around the counter to check herself, when telling her this she started with her attitude and slammed the item on the counter while huffing and puffing, the next worker snatched it out of her hands and did the same thing telling me that chemist warehouse sell them for $28.95 pretending to look it up on their computer and said they couldn’t change the price, little did they know I had chemist warehouse website right in front of my on my phone and was advertised for $21.95. It’s not the fact they were $4 more, it’s the fact that they are treating public with such utter disrespect! When telling them no because of the disrespect I received I was told “sorry” in a sarcastic way. If you didn’t want to sell them for $24.95 then you shouldn’t be advertising them for $24.95 simple as that. Was so much happier making my purchase elsewhere as this business doesn’t even deserve a cent.

Weather you checked the cameras or not, your whole response to my review has nothing to do with my complaint, I never asked you what qualifications your staff have, and what I wanted to purchase may or may have not been essential to you, but to me it obviously was and that’s none of your business, if you knew business you would know the customer is ALWAYS right. Your staff aren’t the only people working during a lockdown, I’m working too but no need to boast about it. If you staff didn’t want to risk their lives then maybe they shouldn’t be working. I find it very funny how you only reply to my review when it seems that you have many bad reviews and have a lot of fake and friends writing 5 star things. Word of mouth will get around, and in the mean time you should fix your prices, if you don’t want to sell something for the price it’s advertised for, then maybe you should advertise it for the correct price and these things wouldn’t happen.

Bana
30 August 2021 15:27

Excellent customer service and staff, they’ve always been helpful and were always to provide me and my family with the medication and essentials we need especially in the current situation when things aren’t as available and getting them isn’t as easy. Much respect to you guys!

Dan
29 August 2021 4:26

Went to this chemist and was highly disappointed in the rudeness from the staff. Went to go and buy my son some nappies and ended up leaving with nothing as I refuse to spend my money somewhere with rude people. Not to mention not wearing a mask either. Came to write a review and see these fake reviews down below. Haven’t had any reviews for 1 year and then they received a bad review for their horrible customer service and then magically they have 4 fake 5 star reviews. Not surprised to see quite a few 1 star reviews at all - I don’t recommend going here unless you want to be looked at and spoken to badly. Central pharmacy - do better and be better towards members of the public, they are customers and hope to be treated with respect as people deserve

Charbella
22 August 2021 19:04

I've been coming to this pharmacy for my medication for years. Staff are always polite, professional, and well-presented. They take time to ensure their customers are served efficiently and with care. Amazing service.

Sharon
16 August 2021 21:15

Such a lovely bunch of staff here. Everyone there is friendly and super helpful. Makes quick pharmacy runs easy! Would 100% recommend getting your local pharmacy supplies from here! I thank all of the staff here with all my heart working during these hard times, bless you all!

Aysel
08 August 2021 23:56

The state of this shop is disgusting, I’m surprised they have not been shut down, very dusty and messy, products here are so old and the women serving you are obnoxious. I do not recommend you go here.

user
07 August 2021 21:22

One of the best pharmacies I’ve been to! Pharmacists and assistants are always very helpful and welcoming, they’ve always made sure my needs have been met even if that means delivering things I need to my doorstep when I cannot make it to the pharmacy without paying any extra charges! I’d always go back to Central pharmacy as staff is very well aware of the current COVID situation, always following the regulations and every time I go I see them sanitizing and disinfecting surfaces to make sure the pharmacy is covid safe. Ps thank you for opening till late, 5 stars service for sure

Andy
03 August 2021 6:22

Customer service was on point! They take the time to cater to the needs of their customers in a professional and efficient manner.

Karling
31 March 2021 9:36

Very good service, always has my medication in stock. Good prices and polite staff. Easy to park right out the front too!

Jason
13 February 2019 12:39

Highly not reccomend been there 2 times first time staff were really helpful. Second time around staff were rude no signs of care overall not happy wouldnt go back again

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