BP Truckstop

Rude and untrained staff overcharging customers. Never coming back, cancelled my BP account as well. I’ve got ripped off twice and I have been refused refund.

Thursday 28th December 6: 15-6: 30am.

5am customer service is a joke. This is the third time now where the employee has shown poor customer service. I’ve worked in retail business before and have had it drilled in my head “do not let the customer wait longer than 2 minutes” - waiting to fill car with petrol but I can’t because the lock switch is on and he’s busy fussing about with the rubbish out in the back. Never mind serving the customers or acknowledging them “Hi, I’ll be with you in a minute” - tend to the customer first then get back to the bins when it’s quiet.

Same guy was the one who saw me standing at the pump for a few minutes waiting for him to unlock it, only to say “the petrol won’t be ready for 10 minutes”. Should’ve told me the moment I stepped out of the car instead of watching me unscrew the gas tank and pull the hose out, nozzle in. He literally saw me drive in as well while he was outside.

Best place to get American chips, drinks and confectionary, range of La-croix water multi packs, petrol price are very cheap in the area, clean toilet and best customer service in town. Have been customer of this store since 5 years never had any complaints.

Window cleaner water always dirty and no soap in the water. Seems like they re too cheap to change even the water and add a bit of soap

Window washer bucket was dirty. The air pump gauge has faded so bad that it was hard to read and even if you could read it. This gauge doesn't display in psi.

Best place to fill the fuel with awesome service.

I don’t like the stuff was not friendly to accept a fifty dollar note only has Minor crack