Blakes Pharmacy

An institution and invaluable part of the community, providing exceptional care and service to all!

Blake’s is the best pharmacy in Potts Point and surrounds by far. Jen and her team and so friendly and knowledgeable - definitely worth having them as part of your healthcare team!

Blakes is the gold standard of community pharmacy care. Jen, Anthony, Michelle, Tracey, Luke, Danielle, David and all the team provide professional services in a skilful, respectful, friendly and inclusive environment. Extended hours great for the diverse community around them, and unlike some late night pharmacies where the staff are casuals with no connection to the area, any late night dash to Blake’s still provides great support, information, and the same friendly staff that draws people there when they need expert and caring advice and assistance. Whatever your age, demographic, purpose of visit, long time local or just passing through, whatever is ailing you, itching you or bothering you, you’ll find an answer here. Thanks team. ️️️

I was served by Maya whilst getting a vaccination (Maja? I apologise I am not sure how to spell her name). And she was amazing & very knowledgeable. I want to express my gratitude for her taking an extra few minutes to explain things to me and for her overall kind demeanor.
Thank you for having someone like that working for you!

Jenny the pharmacist went above and beyond to help me in my time of need. At 11 pm she was able to source vital medication as I was heading off on a cruise ship the next day.
A wonderful human being.
Very professional service.
Thank you, I was so lucky that I found an empathetic person to help me out.

Fairly rude staff here, went in to pick up a script. Was spoken to rather rudely by one gentleman and told I'd have to wait as they were busy waiting for coffee. I was given weird looks and made to be felt like I was welcome there. Definitely need to adjust how to talk to and treat customers!

I do not recommend this pharmacy as the customer service is terrible and they have lied about having scripts when they did not. They also treated customer terribly and told her to “get out” after her saying that they wasted her time. Terrible service and passive aggressive response with no accountability for their mistakes or communication styles. Tracey should be reviewed as a formal complaint has been made about his actions and behaviour. Take some responsibility for your staff, the discrimination was from Tracey not the customer

I went there to pick up some medicine. I asked questions to the customer service staff. She was really rude to me for no reason.she got agitated and told me to that she doesn’t know i need to ask the pharmacist. She could have said that in a polite way but she just crashed on me.

The pharmacist & pharmacist’s assistant working tonight 22/8 were both so incredibly helpful, compassionate & kind. They went above & beyond to help our situation to get medication for someone who fell ill visiting Sydney. Thank you so much!

Always great service, I have only been here a few times, the best service I have ever had in a pharmacy. No need to go elsewhere ever again.
Jen is brilliant with customer interaction.

Everyone is so lovely and helpful, especially Jen from my last minute booster to helping with meds in iso - thank you!

I placed an order in September 2021 on their website. It is now January 2022. They did not have the product I ordered. I was told I would get a refund. It has not been refunded. Nor do they reply to me. I have sent several emails. DO NOT SHOP HERE. If they don’t have the product you won’t get your money back. They are dodgy.

Thank you Jen! Best pharmacy/chemist ever! I've lived on Potts Point since 1998 and this is the BEST! So much love and care xxx

Placed a delivery order through medmate. Called Blakes pharmacy with some questions and they made sure I got exactly what I needed - so grateful. Delivered was fast! Thanks & highly recommend!

Great pharmacy with a good range of products. The staff are helpful and friendly. You can have a 30 min free parking in secure parking nearby and then walk to this pharmacy. I miss one of their previous employees, haven’t seen him there for a long time. I’ve managed to find products here easily.

Nothing bad to say about this pharmacy really, the only time I felt quite stressed here was when I went to buy a ventolin for asthma and they weren’t going to give one to me and I was told to go to the doctor and get a prescription! Obviously I didn’t want to pay $50+ to get a prescription for something that doesn’t need a prescription lol They finally let me buy a ventolin after 10 minutes of decision making. This was early 2020 I think, after pandemic started. It was very stressful for me thinking that I wasn’t going to be able to buy a ventolin because they didn’t think I had asthma just by looking at me from 2 meters away. But obviously I still go back because it was just one incident and they still let me buy my ventolin.

Update:
Thank you for your reply. I appreciate you took the time to write it. It makes sense, I actually didn’t know I could have got the prescription through the phone back then, my bad. The doctor actually had diagnosed me with a type of asthma in the past and I’ve been buying ventolin from your pharmacy for a long time, but I’m not sure if it was in the system. Thank you for still selling it to me. The whole pandemic thing has been very stressful for everyone.

Best pharmacy in Sydney! Top service you won't find at the big chains.
Excellent staff knowledge and product range, lovely ambience in the shop. Thank you to all the amazing staff at Blakes!

I am incredibly lucky that these folks are my local pharmacy. They are always wonderfully kind and immensely helpful. It's very obvious that they care about their customers.

Thanks Jen could not be more helpful and assuring, always lovely experience no matter what the need, wonderful team many thanks Daniel (AKA Sooty)

Absolutely sensational! The Pharmacist, Jen, was so incredibly helpful and spent time going into the appropriate dose for a medication our child had never used. She was so kind and helpful. I also found the other other staff there very helpful and happy. What a fabulous place. Will definitely go back, even though we don't live right nearby.

My local pharmacy. These days with the rise of chemist supermarkets, I get personal service from people who know me. Their advice has been so helpful, as well as the friendly service.
Tracey, Jennifer, Michelle all knowledgeable and aware of my personal needs.
It's something that is unfortunately going as the chains get bigger.
I value that service, that's why I go to Blake's.