Bing Lee Burwood

The Asian male clerk has a bad attitude. He gets very impatient just by asking a question. If you don’t want to face so many customers, you can choose not to work on Boxing Day.

Went to buy an item today but they could not find the stock even though their system was showing in stock at their store. Wished they tried harder instead of asking me to try at a competitor's store.

I bought an oven to replace current one. Burwood store Tracy Chen gave us suggestion on the module and also help orgaize the installer. Very good experience!

Worst customer service and rude.
The manager was the most rude person… ran into the store that was still open right on close and they didn’t serve me as they had closed the cash register.
I offered to pay the exact money even and knew exactly what I wanted!
The manager said no … I pleaded as I urgently needed the item. He said no should have come earlier…
I then said I’m not going to come back here.

The response was… DONT COME BACK WE PREFER YOU DONT.

Absolutely rude, disrespectful and disgusting.

My opinion is if you can go elsewhere then go elsewhere.

Will never be back here.

Salesman David I found very friendly and very helpful. Answered all questions in a very professional manner and fully outlined each and every purchased item I bought, even explained the whole item assembly. I wouldn't hesitate to recommend this establishment to anyone, and especially Salesman David.

Every time I visit Bing Lee in Burwood always unpleasant. They are very unfriendly and look me down if I buy less than $200. When I ask items more than $8,000 they keep following me and serve me. What kind of staff are they? They need to be train from the beginning. That is wrong how to serve customers.

Awful staff and awful customer service.
The male staff Min/Mindy in Binglee Burwood is so rude and disrespectful for client during pick up online order.
Complaint email sent to customer service team but no reply for ages.
Will NEVER purchase anything from Binglee!

Thank you for Sumita’s patient assistance. It’s a very pleasant customer shopping experience. Definitely will introduce to my family and friends to visit Burwood Bing Lee

I always shop at Bing Lee Burwood because you get excellent service especially from Adrian the Assistant Manager. If you want a bigger discount ask for Adrian. I purchased a French Door fridge by Fisher and Paykel massive space, beautiful stainless steel finish and $299 cheaper than Harvey Norman and JB HIFI

Great service from the nice staff. Got the appliances we needed, and they were able to transfer one from another store for us.

Bought a rice cooker from the burwood store and the sales guy was pushy (understandable). He suggested a tiger comer on the shelf but it was out of stock. He relayed the Rhodes store for us to pick up. After picking it up we found it was the lower model without the steamer plate option. We went back to the store and the sales guy said we couldn't exchange it because we opened it. He obviously didn't understand the concept of warranties. (Although he tried to scam us with an extended warranty.) We will take this up to fair trading as the guy wouldn't budge on the situation. He ended up telling us to go to an Asian market store and to get an el cheapo steamer plate for the cooker! Actually we found a cheaper price at tong Lee in Rhodes for the correct model.

Very disappointed and will never shop at bing lee ever again. Sales staff at the branch were unfriendly and arrogant and they don't look after you after they take away your money!

Lots of shops to enjoy and spend money. Well set out with super variety of stores and mechandise

I shopped online on Bing Lee for a pick and collect at Burwood. It was easy and seamless purchasing online. The article was picked up no hassle. It’s a Decent place to purchase.

Great Service from Bing Lee - they always meet with you at the back of the store - placing the item into your vehicle. The Unit itself does a great job but I suspected the Turbo Function to be louder. Non the less the job still gets done!

Great Service from Bing Lee click and collect services in Burwood with a great Warehouse staff member that assisted - from Order to collection was only approx 30mins - will do this again

Bing Lee @ Burwood was great. The staff were friendly and helpful when I picked up my click and collect item!

It's a little intimidating because I think the staff assume you're absolutely ready to buy and you just want to come in to haggle. Be prepared to push back a bit if you only want to browse.

I've purchased a few items from Nathan Lee.and again, i am so impressed with the consistent friendly service along with the delivery lead time! Nathan is super responsive, and continues to deliver beyond my expectations! To the management team of Bing Lee, please recognise Nathan's professionalism and super business etiquette! Take a bow, Nathan.thank you again.

A month long wait for an item and a ridiculous delivery experience. Never got a confirmed delivery date. One day just an SMS at 6am saying they will be there in half an hour. Failed delivery. Then another reattempted delivery with no SMS or advice about when they would come. I contacted them and was advised a delivery window that they then missed by hours. Third time I got delivery. Was offered a gift voucher to say sorry. Went to use the gift voucher today. To use it it says you should contact their online chat. I contact their online chat who says I need to call them. Everything about this experience has been a joke.

Good customer service, , and quick online service, I recommend this shop for home appliances and any other electronics items,

I bought
# samsung refrigerator 458L Bottom Mount Fridge
# samsung microwave 40L
# samsung galaxy buds plus
# samsung active 02 watch
# Chrome cast 2nd gen.everything is perfect quality. I have a nearly 03 year experience with Bing Lee. I recommend & I'm really happy business with them.