Bing Lee

Quick in and out when you go pre planned item to purchase.

Happy shoppers place to purchase your household electronic items.

Always ask for a discount ;)
You don't ask, and you don't get it:)

Good enough every thing u needs in it available and easy to find it with workers assistance in seconds

Do not buy anything from this store! We were lied to by a man called Kazzi for a fridge. He said 1 week it will be in stock (also had a friend who heard him say it). Purchased it early may and still nothing apparently not arriving to 12 July. So weve had no fridge for around 6 weeks and now still need to wsit. And when we call they continue to lie to us. Never buy anything again from here

I just did online shopping on binglee click and collect. I call the one of staff. She was lady. I asked her what if i send uber driver to pick up my item. She said its ok u can do but we close at 5 pm. Then i sent uber driver to pick up my item 4: 53pm. Driver let me talk to that lady. She was very rude to me on the phone. Back store close early i told u like that. Who knows they have back store they close early. If time table shows 5 pm. They should open till 5 pm doesn't matter back of front store.

The worst retail experience i have ever had, period.

The manager John should be let go immediately - you can find similar reviews naming him by name.

After spending 7k at the store on various products they refused to replace a broken iPad bought less than 7 days ago and repeatadly had me come down to the store on the premise of a fix or refund only to laugh in my face and say they don't have to replace it and to contact apple and even refusing to hand back the product.

Manager on the 4th visit then lied about me to my face while on the phone with his senior and refuted everything and swore at me while i left the store after having a go at him for it.

Official compliant has been filed with every medium possible.
Avoid store at all costs.

The best customer service I have received in a long time. I walked into Bing Lee Mount Druitt as soon as they opened. I was greeted by a very friendly Sales person, Wendy, I explained that my elderly uncle has had his fridge die and I urgently needed something, and if possible delivered that day. Wendy quickly went into action, showed me some options, arranged another colleague to contact the delivery driver to see if he could deliver it. I chose the fridge, unfortunately not in stock but could sell me one off the floor, gave me a great price, and everything arranged so quickly and with such friendliness. The delivery driver arrived at my uncle’s place at 10: 30am with the new fridge, moved the old fridge, allowed my uncle to sweep under where the old fridge had been, installed the new fridge and took the old one away. You can’t get better service then that. Next time I’m looking to buy anything electrical I’ll definitely go straight to mount druiit bing lee. Thank you so much.

Poorest customer service ever. I went to shop on Wednesday hoping to buy an air fryer. They don't have new one in the box and the offered to do (click and collect) and item will be available Saturday after 2: 00pm. I came on Saturday at 3pm certain that the item will be there. I was told that the Campbelltown store failed to deliver my order and they don't have it. Straight away that same guy just offered me if I want my refund. No apologies, nothing! They know what's to picked-up on that day, they know truck has arrived and when they have checked and do their job properly, they would have known that the item was not available. They could have called me instead and give me heads up at least. Offering a refund is not a solution. I deserve my money back 100% - that's not the solution. They could have change the whole experience if they did something to lessen the customer's frustration. Like how about - we will ship it your home when it comes available. I would never shop in Bing Lee ever.

Raya is absolutely wonderful and helpful. She helped me with my gas Westinghouse cooktop, She really listens to you and offer you options to best suits you rather than pressure sells you thing you don’t need. I’m very happy and I’ll definitely come back again. Thank you Raya.

Purchased a washing machine & dryer for $1300. Customer service was awsome, he was patient and took his time explaining the differences etc. Delivery was booked in the next day. The delivery guys were amazing they were on time the exact estimated time. They struggled a bit as I didn't have much room to go through, however took there time and got it in the house with no dramas. They took the old machine away and connected the new one. Thank you to all the team in Mt Druitt Bing Lee. Also you guys were the cheapest compared to others even with the exact items I purchased. Definitely recommending you guys
Thank you

Good deal and at lowest price compare to others. The salesperson are very helpful and know what the best products for you

Beware when they tell you stocks coming the following week, a fair bit of delay and customer service is not that well. Rang Harvey Norman got the same fridge for same price and same day delivery. Something that Bing Lee could not do even though item was purchased and delivery was arranged. 1 week after waiting I was aware that stock arrived by inquiring online and when confronted sales rep the next day they tried telling me stock had just arrived the day I went in. Overall bad customer service and follow ups, plus lying to a customer.

Absolutely disgusting customer service. I was screamed at over the phone by the manager John. I had a major fault with a vacuum within 2 weeks of purchasing, and I requested a refund, he was extremely rude and arrogant and told me no, your getting a repair because 2 weeks is considered a good time period for $1300 vacuum to work. Fair enough after 12 months, maybe, but 2 weeks? Ridiculous. I have voice recorded his phone call to me where he was verbally abusive so I will be taking it further.

Great prices, highly recommended. Suggest check with Bing Lee Mount Druitt before buying from other big retailers.

Ordered online for click and collect. Item was ready within 1 hour as stated and pick up was quick and easy. Best price and easy pick up with convenient location.

It tells you 30 minute click and collect wait day's for it for them to ring and tell you it's not in stock and there's no eta then my refund will take 3 days

Extremely happy with purchase and back dock service you man extremely helpful and friendly would highly recommend your store

Staff had NO Masks, (Masks were Manitory) at the time Nowhere for Coved -19 sign in or sign out this was when Sydney (11/07/2021) was in LOCKDOWN I also wanted to purchase a Item and would they match prices? The manager told if a competitor can sell $10.00 cheaper then I go to Bathurst from St Marys and purchase and hung up. Manager has BAD attitude towards Customers. Never again will I enter this store at Mt Druitt.

Had issues trying to make a purchase with their eftpos unit. They tried to tell me my card was blocked. Bank confirmed card was fine. Even worked at atm. Went back. Told them it was a
problem with their unit. They just did not care. Zero care factor. Won't be back.

Item was ready and staff were courteous and fast with service - price was excellent and quality product

Bought a laptop this morning from here. The sales person was helpful in allowing me to inspect the product which ended up in a purchase.

This is my second laptop from the store and have been happy each time. Recommend.