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Bidfood Botany

Address 14 McPherson St, Banksmeadow NSW, Australia
Phone +61 2 8199 5499
Hours
Monday08:30-17:00
Tuesday08:30-17:00
Wednesday08:30-17:00
Thursday08:30-17:00
Friday08:30-17:00
Website www.bidfood.com.au/branch/botany
Categories Wholesaler, Alcoholic Beverage Wholesaler, Cleaning Products Supplier, Distribution Service, Food Products Supplier
Rating 2 6 reviews
Nearest branches
Bidfood Sydney (Girraween) — 67 Mandoon Rd, Girraween NSW
Bidfood Central Coast — 51-53 Somersby Falls Rd, Somersby NSW
Bidfood Newcastle — 7 Craftsman Cl, Beresfield NSW
Bidfood Pambula — 4 Sir William McKell Dr, Pambula NSW
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Bidfood Botany reviews

6
Sort by: date highest rated lowest rated most helpful
Andrew
29 December 2022 2:28

Completely off the rail lately,
never had so many credit notes issued in a week, items missed on delivery, items acknowledged online, then out of stock, totally unreliable.
Downgraded from MOST PREFERED to JUST ANOTHER SUPPLIER.

The
18 December 2022 3:19

I have been a long time customer (+10 years) however my experience this year has driven me to other suppliers. I have lost confidence in receiving a food safe delivery from these guys.

They have a huge issue with temperature control for their deliveries. I keep receiving ice cream that is practically soup, cheese at room temp, bags of ice that are melted down to half. I’ve had to send back items so many times this year. Multiple complaints has not changed a thing. Other suppliers use ice packs or special boxes for cold items but they don’t bother.

Reply to response from owner below:

Thanks for the copy & paste response. The account rep is fully aware of the issue and definitely sick of hearing it from me. The customer service team has also received my feedback on several occasions. If you’re serious about trying to resolve the issue, just act on the feedback I’ve already given over and over again.

Jason
11 November 2022 15:30

Teach your drivers some of the NSW road rules. Start with pedestrians and pedestrian crossings and move onto keep left unless overtaking. If it was one or two of your trucks you might suggest a few poor drivers spoil the bunch, but I encounter your trucks every day and you drivers never fail to impress with a lack of skill or courtesy.

Annie
22 January 2020 16:13

Sure, do your job. But don't leave your truck loudly idling outside my house for 15 minutes at 5: 30 in the morning. Turn the engine off!

Sean
24 July 2019 14:43

Been here for an interview.had a great chat, manager promised to call back.yet nothing happened not even an email update no matter how many times I called back

Steve
10 March 2019 16:11

Top workers at the cold room receiving stock Dock thanks Guys

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