Beaumont Tiles

There is absolutely no customer service. You turn up to pick up our order and they think it is acceptable to put a pallet into the back of a new Range Rover. You say no then two men tell you have to load it yourself and stand and watch you!

Would give zero stars if I could. The photo tells the story. We paid good money and got junk. They were made to come back on more than one occasion to rectify horrible work which included holes in grout and very crooked / out-of-level tiling. I regret not doing it myself.

We really appreciated the advice, having gone in without a specific idea of what we wanted. We're very happy with the tiles and the excellent service.

Kunal and his team are a breeze to deal with. Friendly and Professional. Store is setup very well. Quick and easy to choose your options.

We went here on a busy Saturday morning. There were several staff serving customers, and we were attended to within a minute. Having done some online research, we knew roughly what we wanted. We quickly confirmed our floor and edging tiles and were assisted in identifying the wall tiles right for us. We quickly ordered our tiles and were out within about thirty minutes. We were also advised to wait until our tiler was ready before giving four days' notice so that we could make the most of the 7 day guarantee on broken tiles. I can't fault them. We are very happy all round.

Very knowledgeable staff with great variety of tile collection, ask for Kunal for a personalised and friendly service, will surely coming back for more. Keep up the great work Beaumont Tiles Prospect team.

We had a great experience, especially with the staff.
Specially, big thanks to @Meher @Aastha & Maulik for showing all the patience.

They are very nice until you do the deal, afterword's the tone gets changes.
I had to spend unnecessarily half a day for nothing, their conflict resolution strategy is worst. For the mistake of theirs, store manager literally shifted the blame on me, they were not even apologetic, I went there only because my builder suggested me them. Given an option I will never do the deal with them, go to any other franchise instead of this one. I regret that we bought our full house tiles from them.

Good variety of tiles, from low budget to expensive ones,
Located within Prospect Homemaker which is house to many renowned brands
Plenty of parking available including disabled parking and wheelchairs access to the centre

Staff too busy at their desks to help. I was directed to visit their website for bathroom tiles. What's the point of having a showroom then? Just another store that will close down and blame 'covid'; not their inability to welcome and assist customers. Too bad.

Lovely place. Good selection of wall and floor tiles. I was given some great advice. Staff are very helpful. Very positive. Highly recommended.

Great team very helpful and knowledgeable with the product. Great range of tiles as well as software to view your choices. Other items for bathrooms available too and well worth a look if you need more than just tiles. Worth the trip if you want tiles as website doesn't do it justice

Staff were super helpful to the point that they event texted my images of how the timber-look tile would look on the floor. My mother-in-law and I were really happy with how they looked after us.