Bailey Nelson

I went a few days ago bc my frame was super dirty in the interior, and they offered me to clean it properly with a machine, now they look so clean. Special thanks to Chris, such a good person, he helped me with everything thanks!

Fantastic optometrist and store. The service is consistently exceptional, last time I went I was served by Sandy and she went above and beyond helping me select the right pair and accomdating my active toddler. On top of that, the quality of the glasses are great and very reasonably priced. Will be coming back.

All the staff, and Wallace in particular, were friendly, knowledgeable and professional. Great attention to detail and incredibly helpful. Highly recommended. Thanks team! Mark

What lovely customer service. I think the staff are a very good fit. Great understanding of style and aesthetics, and they truly listen to a customer’s needs.

Best experience instore.
Eye test was great. I hate those puffs of air and get nervous but the optometrist made me feel comfortable. Choosing glasses is something I put off because it's overwhelming.too many choices lol. But I chose the right pairs with help from the lovely team at Bondi!

Warmly welcomed, adjusted my old glasses. Gave me a free checkup and made sensible recommendations. Great service

Eamon was amazing. Offering lots of different styles to try and really tried to steer me in the direction of glasses that suited my face.

Great service! Love going there.
Everyone is very kind & professional. Optometrist is super patient and genuine.
They have great choice of glasses too!

It's a very good experience, especially with Amandine who is very professional and attentive and who speaks French, which is a real plus for the store.

Always welcomed with a great smile and the best customer service. Been going there for years and always very thorough with the check ups. Highly recommended.

I come here every two years for new glasses. It’s always such a pleasure - the staff are beyond kind, really helpful and always pleasant. Even if there is a long wait, they’re so helpful. Great service and very reliable glasses. Thanks so much!

Excellent service! Sandy was so helpful with finding me a pair of frames for my new prescription. And the optometrist was extremely patient and supportive with my contact lens trial. I love Bailey Nelson! The staff are all so helpful and kind!

Sandy was incredible! The most helpful optometrist I’ve ever had. Absolute legend! Couldn’t recommend any more! Helped me with saving money with my health insurance and took amazing care late in the day!

Very helpful and efficient staff particularly Victoria who assisted with finding frames in Victoria for me. Many thanks

Superb service, great support in choosing the right frames for my face and very professional process from start to end. I will always be a loyal BN shopper.

Really great experience with Bailey Nelson, my optometrist was brilliant, very comprehensive and took the time to explain everything to me.

The optometrist was exceptional picking up things others never noticed. The manager there was also very helpful and friendly making the whole better than I have had in the past with others.

All the staff at BN in Bondi Junction were extremely friendly and helpful. They made the process of selecting glasses an enjoyable one.

Sorry, my original review of 1 star was an accident and I couldn’t figure out how to amend or delete my review!
I’m actually happy with the service I receive from BN Bondi! My glasses are fantastic quality, the staff are bubbly and helpful, and I’m impressed that you took the time to follow up with me to check in on my original (accidental) review

All staff were so lovely and patient in the eye exam and helping me choose my glasses for the first time! Couldn’t recommend a visit here more!