Backyard Grannys

When looking for a company to build a Granny Flat I felt a bit overwhelmed and some companies add pressure, which I run from but the moment I contacted Backyard Grannys and met Grant who was so helpful, the process was managed with professionalism and integrity with no pressure at all! At each stage of the process I was informed of what was going to happen. Jack was our project manager and I only had to contact him and he got things done. I have no hesitation in strongly recommending Backyard Grannys. They are a company with integrity.

I couldn't rate the professionalism and ease of Backyard Grannys any higher. It was a pleasure doing business with them and no doubt we would go through them again for our next project. The final product is impeccable and we are more than happy with the practicality of the layout. Thank you Backyard Grannys!

Nice quick and efficient. Always kept me informed when building the granny flat. Quality was awesome.
Highly recommend

We cannot speak highly enough about our experience with the whole Backyard Granny's team. We wanted a company that we could trust to do what they promise and they certainly delivered. If we were ever in a position to build another granny flat there is only one company that we would consider "Backyard Granny's". Thank you to the whole team for making what can be a complex process so enjoyable.

I love my new granny flat, I’m really happy I chose to build with Backyard Grannys. They were professional, helpful and attentive from start to finish. I would highly recommend them to anyone thinking of building a granny flat.

Great to deal with.attended to all requests made and ensure that all my needs were met in the design, construction and finalisation process. I would recommend them.

From our first meeting with Annette it was clear Backyard Grannys were the company to go with.
The design was perfect, the price was by far the best and every step was laid out clearly from the beginning.
The entire crew, tilers, plumbers, builders, electricians, were professional, friendly and quick to communicate.
The project manager Tom, went above and beyond to see we got everything required in record time.
Our every request was met to perfection, we love our new home. I highly recommend Backyard Grannys.

Hi Alex,

Just a note on the outstanding customer service Tom has given me during my Granny Flat build at 95 Ungala Rd Blacksmiths.

Tom has gone out of his way in helping me with build problems as they have arisen nothing seems to much trouble for him when you contact him or he contacts you for updates on the build, I am amazed at his patience and listening skills when I seek clarification on an issue or ask him a question.

I had a lot of issues onsite particularly when a garage attached to my existing house was demolished, removal of that old garage exposed a lot of problems on that old house and Tom and your outstanding team of trades people worked on fixing the issues with me as they arose.

I have never dealt with a more helpful and considerate trades person as is Tom in my 66 years on this earth, and I have owner built 3 houses in my younger days and have had another house my current home master built for me 16 years ago.

I have been stressed out at times over this build due to unexpected problems which have blown out the build cost by the way no fault of your own but Tom has always had a fix at hand and given me good advice.

I live here in Penrith and I tell you what, it is nearly impossible unless you are extremely lucky to find good honest and competent trades people like Tom he is a credit to your company.

Tom even comes and waters the turf you have laid until it takes unheard of service in my book.

I appreciate every ones help during the build process including Grant and Kristy who have both been great.

I am so glad a friend of mine recommended Backyard Granny’s he sang your praises on his build that was enough for me I then didn’t seek further quotes from any other company.

Keep up the fantastic work.

Thanks and Regards,
Joe Napoli

Backyard Grannys was the right choice for building on a difficult site at a difficult time. They were upbeat and friendly through it all and saved us, among other things, dealing with council's quirky and frustrating regulations when it was not a standard site.

This build was very personal to us and Backyard Grannys went above and beyond to help our dream come true. We are extremely happy.

Another great build with Backyard Grannys. We did our second granny flat with the Backyard Granny team and got the same great result. Great communication, value and speed of construction will ensure we go back to them again. Thanks to Jack, Annette and the team.

I couldn't be happier with our decision to go with Backyard Grannys. Initially we had a tough time deciding which company to go with as multiple companies had a good online presence & positive initial consultations, but Backyard Grannys delivered above and beyond our highest expectations. We weren't building our granny flat to make a quick dollar, instead we wanted to make something we were proud of, so we took our time with a lengthy design process. The team were very understanding and were more than helpful throughout the design while we modified floor plans and chopped & changed our decisions with their helpful input. It was a delight seeing our dream come to life. The construction process was easy & straight forward with regular communication with our construction manager. The finish product was a dream result. Backyard Grannys were so happy with it, they rented the place back from us to do a two day open home.

Thank you to the whole Backyard Grannys team for their exceptional service!

I helped my parents build their granny flat with Backyard Grannys. They were excellent to deal with, from the sales and finishes consultants right through to the project manager. The project manager, was very understanding with their needs for the home and going outside the normal build was never a hassle for them. They always did what they said they would do and everything was done on time. Their pricing was always reasonable and they earned our trust right throughout the process. I highly recommend Backyard Grannys. They were terrific!

We are delighted with our newly completed Granny Flat. The whole process was very smooth and the finished flat is to a very high standard. Thanks to Jack, Kristi and Annette who were very professional and fast to respond - they kept us fully updated along the way. We can highly recommend the team at Backyard Grannys

Backyard granny flats were fantastic!

After building two granny flats myself before engaging with them I had some concerns going to a granny flat company to complete my next one and after already building a new home with a large project builder i was worried i would get the same experience but this was not the case. From first meeting to the completion I was updated every week with emails, called with anything that had to change and given options. The price they quoted was exactly what i paid at the end. They definitely have it down pat and i recommend them to anyone in my career as a real estate agent.

Their team looked after everything from start to finish including compliance and council submissions. Peta helped me pick out the colours and the final product looks amazing. Very happy with the end result and will definitely use their services again in the future. Keep up the good work guys

I had decided to downsize in a little different way to most. Instead of moving from my very comfortable location I decided to build in the backyard and my youngest daughter and family would move into the primary dwelling. I wanted a home not a box. It was not until I found Backyard Granny’s that this dream looked like it could actually come true. From the time I met Grant, who made me realise that I didn’t have to accept a box, and Steve who helped design my home, the past not so wonderful experiences of building a home, were being forgotten. Kristy was next on my agenda, and the organisation and communication skills she needed to get everything in place for the build were greatly appreciated. Once the build began, it was Ethan, who was my contact person. Absolutely nothing was a trouble to him. His response was always fast and always there was a solution with a smile. I came to look forward to my weekly email on what had happened and what was expected to happen the next week. The main difference from previous building projects that I so much appreciated was the communication lines that were open all the time, the friendliness of all the tradesmen and the clean up of the site on a regular basis.
The workmanship speaks for itself when you enter my home. The pride that each tradesmen had is shown off in the finished product. I have nothing but admiration for the whole team, and would highly recommend them to anyone wishing to build a granny flat

I want to give a massive THANK YOU to the whole team at Backyard Grannys. From the first meeting with Mick, to dealing with Kristi during the design stage, to working with Ethan who Project Managed the build, the team did a wonderful job in keeping me in the loop with the progress. My site had a few challenges (nothing to do with BG) however nothing was ever to much of a problem for any of the team. Even when the Mark director had to help and meet myself on site, due to some challenges with the existing house, nothing was to much to ask. I am so glad I chose Backyard Grannys to build my Granny Flat. I have achieved a great rental return of $350 p/w and everyone who I have shown has been blown away with the finishes. Thanks again team, I would have no hesitation to build with you again.

Jacob and his team worked quickly and efficiently to complete our job as well as fulfilling any requests we had. A positive outcome.

Knowing all the usual problems construction entails, I was wary, but surprisingly I couldn't be more pleased with how smoothly the entire build went. The place looks amazing and the level of finishes throughout is a true credit to the whole team at Backyard Grannys. It’s the little things I wasn't expecting but noticed too, like exterior rainwater and town water taps (you even fixed an old tap on the existing house!), tidy work site, quality sliding wardrobes, pegs on the clothesline, quality painting, plus both internal flooring and outside decking was all very neatly finished. And your ability to return/action any emails or phone calls I had made was second to none! They honoured everything in the signed contract and were super flexible around issues. There was no unexpected extra costs that I was asked to pay for and I actually got some money back as the build came under budget. Keep up the awesome work! Couldn’t recommend Backyard Grannys anymore!