Aussie Home Loans Merrylands

Shane and Aileen were so kind and helpful as I navigated my first home loan. They were extremely patient with all my questions and turned things around very quickly to get my approval! Huge thanks to the Aussie team.

Shaheen and his team are first class. Shaheen is very friendly, approachable, positive and energetic. His team is solid and hard working, and together they strive to do the best they can by their customers. I would recommend them anytime. Thank you Shaheen and team for pulling through my loan for me.

Took a blind out for repair and they repaired it while we waited and didn’t want to charge us but we left a tip.they are a great friendly mob to deal with. Go there if you need to deal with honest company.

Shaheen at Ozzy Merrylands is a fantastic mortgage specialist, second time we have used his services and both times have exceeded our expectations. Highly Recommend!

Shane and the team are very professional, friendly and supportive throughout the process. This is the third times we use Aussie, highly recommended to anyone. Thank you for the excellence service.

Having dealt with Aussie for the last 10years they have yet again excelled and exceeded my expectations. I just needed a simple extension on a loan which the bank made impossible; however Aussie team reviewed all my financial position and restructured so that I was able to save long term interest, be flexible with loan repayments and also allow for a renovation that ultimately helps with my house valuation.
Apart from ALL that the finance game has seriously changed and banks want to know how many coffees I drink and the colour of my clothes. And paperwork galore. Aussie Merrylands were patient and took care of dealing with the banks like no other. Thanks for your service!

Shane and the team at Aussie home loans Merrylands are very professional, knowledgeable and friendly. I am very satisfied with the outcomes of my dealings. Thank you Shane for your efforts and exceeding my expectations time after time. I highly recommend Aussie Home Loans Merrylands.

We got our first home loan with them, since that they been very supportive and helpful. Highly recommended.

Shane, the owner, was very easy to deal with and has a good knowledge of the various lenders available to his organisation. He considers your needs and presents the best options for you to choose.

Shane and the team at Aussie Merrylands are great with their customer service and how they guide you on the best home loan products. My husband and I are both busy, working professionals, and we rely on a broker who can offer sensible and well-rounded advice, and the experienced team who represent Aussie Home Loans Merrylands do this for us.

Shaheen and his team are one of the best mortgage brokers in Australia. Shaheen has assisted me with choosing the best home loan interest rate, better than even what the banks are advertising.

In addition, he clarified the process of getting the loan step by step in detail, what the available options are, and setup a plan for the next property purchase and how to build a property portfolio.

Well done and thanks a lot.

Talk to Shane he goes beyond for you top bloke easy to talk to he will help you he will give you the best options for your home loan cant thank him enough

Very professional and knowledgeable and super friendly. We had the best experience and I think we got the best deal. Something that you would not expect from just every broker.

Shane was the ultimate Professional who really cared about my situation and needs. He gave me complete confidence in my future with his product knowledge and know how. I have recommended Shane to all my family and Friends and they all experienced the same Professionalism.

Never go with Aussie home loans.

I have been with Aussie home loans for over 5 years. First four years I was on a fixed rate for 4.59%, four years later my broker told that I am paying way more than average and asked me to fix for 3.96 with a break fix fee of over $3000 within 3 months interest rate went down significantly and average now is under 3%. A few weeks ago I went to my mortgage broker and told them this is not fair and I am getting better rates from other lender and they are also offering me $4000 cash bonus he told me don’t go with another lender I will negotiate a fair break cost and re-fix you for 2.21%. A week later I did not hear anything so called my broker and asked, he said my break fix cost is $4089 and I agreed to that cost, and he told me he would send over the paper work on next business day I didn’t hear for few days then I called them again and they said I would have to contact Aussie home loans customer support to fix the rate, they already negotiated everything and I just got to agree to cost.

When I called the customer support they told me they will have to calculate the cost again and I can except a call with 24 - 48 hrs, after 3 days I did not get any call, I called them up on the fourth day and they told me its only $2858, I said I agree to the break cost again and break my fixed term contact but they said they wont be able to do it until midday and I can expect a call in the afternoon, until 3PM I did not get any call so I called them up and now they are telling it is $12,809.

Did my break fix cost go up by $10,000 in two days? They had no answer and advised their manager will call, at around 4: 30 PM the manager called and said there were errors in the calculation and my break fix cost is $12,809 and offered me a $100 gift voucher for their mistake. Mistakes three times with calculation, and I agreed three times! And $100 is a compensation? I lost over $15,000 and Aussie home loans does not have any ethics and I would not recommended anyone to go with them. I am exploring legal options to dispute this matter. Make sure to record your conversations every time you speak to them.

End of the story - Internal dispute team (Aussie home loans) got back to me with their findings and said they broker must have lied to me about negotiation and they never tried or even negated the break cost with Aussie home loans.

I would warn people to get in writing with negotiations you do with them.

Shane is very professional and always on top of any matters that required attention. An awesome experience, highly recommended!

5 Star service, lovely staff.
Shane, Ailin and Toni all been so friendly and helpful assisting me through my home loan complications and I highly recommend this place as the first and only stop for everone who's looking for a great home alon deal and not expecting but the best service. Well done

Aussie Merrylands has always delivered what they said they could do for me by getting me a home loan in the first place, then getting me a better deal when it was time to refinancing. They made it all happen!

I highly recommend Shane for all your loan needs. This is the third time I have used him and cannot be happier.
He's got a very friendly team and just gets the job done when others disappoint you. THANK YOU SHANE and the team at Aussie Merrylands.

This is a great team that all worked together to insure what I wanted to do could be possible. They always came through with what they said I could achieve and guided me through every step of the way. Thanks for everything!