Audi Centre Parramatta

Frank, Alvin and the rest of the team are excellent to Deal with. Not only do they keep to their word but go above and beyond. Very competitive in their prices and their product knowledge still amazes me. I love my new car and the experience of buying it good job guys. Honestly would not go anywhere else.

Called the spare parts team to get a price on a timing chain for a A3 I'll email you the price in 5 minutes the guy said
Ye right still waiting
Very poor

Went to buy a car had horrible service from general manager frank will say anything to make a sale

Excellent facilities, great customer service especially from Steve Hogan, manager pre owned vehicle's and Elizabeth at the front desk. Great experience would highly recommended.

What a fantastic experience from start to finish at Audi Penrith. Elizabeth was great at assisting us with all our add on needs to ensure our care was perfect when we collected. She provided many options, had great communication in a timely manner and overall was very friendly and personable. Thank you Elizabeth for all your assistance. We absolutely love our new car!

Came in to buy a car. Every single employee looked at us and walked away. Not even a hello. Rude and disrespectful. I know the car market has been in a boom for a year now but that boom will end soon and you’ll need customer service skills to sell another. Went to five dock and made a deal happen in 30 minutes. Note to others, drive another 15 min and get decent customer service!

A great experiance dealing with Callum the salesman. He was very knowledgeable regarding the vehicle I was interested in and very polite. Also a special mention to Vince from finance who got me approved with a very good interest rate. Nothing was too much trouble for both of them. Well done gentlemen, keep up the good work. Highly recommend this dealership.

I received my Audi Q3 well before the expected delivery date. I was extremely happy with this. I have regular contact from Elizabeth Cameron to see if I have any issues. No I don't have any issues - The service was awesome. The car is awesome. (Thank you also to Peter Har - Salesman)

Truly a great experience at Audi Centre Parramatta. Steve Hogan is such a nice and helpful gentleman. So is Sammy. They are always trying to make sure everything is perfect for the customers. Bought a pre-owned car here and they would fix/repair every damage for you. Looking forward to collect my car now. Strongly recommend this place if you are looking for an Audi.

Great customer service environment! Special mention to Elizabeth Cameron who was very helpful and thorough in the sales process, she knows exactly what each customer what’s and isn’t pushing towards a sale. I would highly recommend her to all my family and friends as she’s the most friendliest and kind person within your dealership. She goes above and beyond to help with all inquiries.

In or about August 2022, I attended Audi Centre Parramatta with the intent on purchasing an Audi s3 2022 model. Contracts were subsequently signed. One month later, it occured to me that the contract sum was approximately $26,500 above market value. They even charged me for packages that are not offered to the s3 model nor were they going to be included. When i confronted the salesman about it, he had nothing to reply and immediately offered to rescind the contract which I did.

Horrible experience, particularly for individuals or companies looking to break into the luxury car market. I do not reccomend this dealership at all costs.

Got our car from Audi Parramatta late last year with the help of their friendly and efficient staff. Special shout out to Elizabeth from aftersales who did an exceptional job in preparing our car for delivery and always look out for her customers.

Getting my Audi wasn’t exactly a breeze, I am glad for now I don’t have to do it again. But dealing with Elizabeth would have to be highlight, quick at responding, easy to deal with and so friendly. Elizabeth has great customer service skills. Thank you for your help

Peter Har has provided me with the best service and my purchase of Q3 experience went smoothly stress-free. Peter was most professional and knowledgeable and listened to every concerns I raised and resolved them in a most expeditious manner. He has an excellent client focus skills and treats his clients in a most respectful manner!

Highly recommend Audi Parramatta and Peter. Many thanks to you and I will definitely
come back for my next car.

Alwin, Mary and Vince were all very accommodating towards my first car purchase. Communication and professionalism was amazing, couldn’t have asked for better people to deal with, would highly recommend

My husband and I just recently purchased an Audi Q3. The moment we walked in, we were greeted by Julian. Compared to other car dealership employees, he was by the far the best. After looking for a family car for several weeks, Julian was the only one that provided great service. He was very knowledgeable and trust worthy which made our decision to buy our car from him without a doubt.

Also a massive thanks to the sales manager Carly, for her help in ensuring we got our car delivered in a week!

Thank you Julian and Audi Parramatta for everything! We will definitely be recommending you to family and friends, and you will be the first place we come for future car purchases

Natalija and Hash Soultani

Klara was very accommodating and friendly, knowledgeable and took time to explain the product. She always stopped to ask if we had questions and allowed us the opportunity to respond. Nick is without a doubt a very valuable member of the team. His customer service is exemplary and he goes above and beyond to meet the customers expectations. Our experience was never stressful and he knows how to listen to what his customer wants. Hands down he is a winner. He was the catalyst to making our experience a very enjoyable one. Thanks you to not only to Nick and Klara but to all the team, you have a very warm and welcoming manner.