Auburn Ruth Everuss Aquatic Centre

Great facility with an abundance of swimming lanes for those trying to fit a sesh in after work or any time during the day. Much better than more popular places like Sydney Olympic Park

The pools are very lovely and families enjoy swimming in it. But the outdoor pool has some dirty stuff in it. So if you see this message as a reminder, I would be very pleased. Overall, I love it

I really like Auburn outdoor pool, but a week ago on a hot Sunday, I used the outdoor swimming pool and was very disappointed. The pool was packed with people. The lanes were supposed to be divided by recreational and lap swimming. Kids and families played in all laps (chasing, throwing balls, walking, chilling) including the laps for swimming. The life guards watched on and took no action. This is going to be a hot summer and plenty of peopke will head to the pool. I hope staff can maintain control and enable swimmers to swim in the designated lanes and people who jud want to chill to stay in walking lanes/recreational lanes.

Has outdoor 50m, indoor 25m. And lots of kids wading pools and spas. Has a gym too. And Cafe. I enjoy coming here. Changing room and showers are OK. With $2 lockers.

The Ruth Everuss Aquatic Centre is just most wonderful place. I feel blessed to have discovered it. The swim school is excellent and they go out of their way to make sure everyone has a chance to learn to swim. Mick, Marley and Zuhal are great teachers, the best I found in Sydney. They are patient and inclusive and fun - masters of their profession. There's a chance for people of all different backgrounds to swim, and everyone's modesty is respected. Just to see everyone here learning to swim, from all different ages and backgrounds will renew your faith in humanity.

I have been receiving lessons from Mick for sometime now, and I am satisfied with my training. He is very professional and friendly. He always tries his best to teach, while focusing each individual in the class. He remains in the water the whole time, demonstrates techniques and helps you perform it repeatedly.

Don't want to give a single star. The three children learned here and asked them to issue formal invoices, but they did not issue them to me for more than a year. Been here several times, each time with various excuses. Just a formal invoice. For such a simple matter, a formal swimming pool has not issued an invoice for more than a year.

Mick Garvey is the best swim coach I have ever come across! He helped build my confidence in water and he is all about water safety. From someone who had a fear of drowning, I now swim more than 20 laps in the 50m outdoor pool comfortably. It is crazy to think that it only took me less than 6 months of weekly adult classes to be able to swim without aid! Thanks again to Belgravia team and Mick. I am forever grateful:)

Great centre. Their membership is through Debit success who are the worst to deal with. Payment polies are designed to sting. Unfortunately I stopped my family membership kz I don't want to deal with debit success.

I was lap swimming last evening when a private squad, who had 4 lanes already reserved for them, demanded the 5th (public) lane as well. They had intimidated the other swimmers out of the lane & when I pointed out this lane is for public lap swimmers 2 male adult parents started yelling at me to get the "f" out of their lane. One of the men challenged me to meet him on the pool edge, while his buddy postured up behind him. I mentioned this to the lifeguard on duty who said they must've booked the lane. She appeared either confused or intimidated by this group, although 10mins later the squad vacated the lane & it was returned to general lap swimming. If the lane was signposted squad training or if a lifeguard asked me to change lane it wouldn't have been an issue.
Another swimmer later thanked me for bringing attention to this situation as they felt scared from the way the parents & coaches were acting, so they moved to another lane without saying anything.
I reported this to the front desk staff who confirmed only 4 lanes were booked & the squad has to work in the space they have reserved. I provided my details with a request for a manager to call me. At the time of making this review I have not had any contact.
While this particular squad & coaches are not part of the centre, the aquatic centre has a duty of care for all patrons. The actions & attitude of this group should not be tolerated regardless of the revenue they bring in to the centre.

Worst swim school and pool ever, The staff at the reception who are supposed to assist you and answer your queries are hopeless, very irresponsible they have no idea about any thing, there a reception lady called Pam they should call her spam, she sooo rude and mean, teachers are not trained probably, they don't teach proper techniques and they always absent, every week different teacher.they keep withdraw money from my bank account for no reason.very disappointed

Charging $124 for a FREE one-day trial.
Staff don't know about free trial at all until I pointed out on their website.
Contacted many times to fix my fee but they keep changing their answers, not helpful and rude.
Staff at desk doesn't know anything, if you ask a question only thing they are doing is looking on their desk, chatting mates for long time, and bring other staff who still doesn't know anything.

The coldest pool I have ever been in my life the temperature is absolutely freezing outside. Not sure if the staff knows how to clean or maintain the temperature at all. Worst gym equipment ever I wouldn’t go even if was free. Cumberland Council get your act together.

The Asian looking kid working at the reception (he worked on Sunday the 6th November 2022 around 10 am) is very rude & presents himself as a bully especially to Indian people. I think he has problem with Indian looking people. I have noticed his shocking behaviour against few customers including myself multiple times such as pointing fingers, speaking rudely, stoping and asking name etc. Auburn Ruth Everuss Aquatic Centre must not put community members through this horrendous situation. We as the Auburn community members don’t condone and accept such behaviour.

Normally like going here but the past few visits the pool has been heavily chlorinated (cloudy in the water) which has resulted in my skin getting irritated. Today, moments after I got out of the pool it felt like my legs and arms were on fire to the point I had to rush to the shower. Please address this issue, thank you.

Marley is an absolute asset to this facilities
She is amazing with children! My daughter talks about Marley all hours of the day. She has a special talent that only an educator /instructor with her experience can implement.
Thnakyoi for helping eda:)

I signed up for my daughter for Firday lesson. One week they called me and informed me that instructor will be away and asked me for another alternative day for make up class. They gave me the time that does not suit for me.
The following week I requested them that my daughter will not come friday because of some reason and asked them for alternate day, the receptionist said she can not do anything. If they want they can do but if we need to adjust for some reason they said they can not. Make it fair for parents as well

S

Be careful when they have a aqua session. Its so loud. Feels like a dangerous decibel if you hear it for long time. They might need to check how high level of volume they play for music.

Staff are lovely, clean facilities, lots of pools (5) to choose from. There is a outdoor 50m and a 2m deep waterpolo pool. Indoors has a 25m, a hydrotherapy pool which is also used as a women's only pool at some times during the week. And a kids pool which also has a spa in it
Good gym with lots of equipment. Splash pad for the kids. Lots of classes in the gym and the pool to choose from either paid separately or in a membership which Is great to have the flexibility if you don't want to commit to a membership.

Downgrading my review of this facility after a parking fine whilst undertaking my lifeguard update. No LG should ever be fined for working at or undertaking study at a suburban pool.