Aramex, Young (formerly Fastway Couriers)

Just wanted to say thank you for the delivery and leaving the parcel in a safe place. Absolutely much appreciated. Have a great day and thank the driver.

Delivery driver apparently left my delivery on top of my mailbox as the “secure area” and left, got home and found out it’s been stolen, thanks Aramex again for the “amazing service”, sucks you can’t get in touch with them directly via phone as well, have to be put through to an overseas call centre again

Courier delivered our parcel, put it on the counter and bolted. Tracker claims it was signed for, it was NOT. Parcel was damaged. It had some sort of icecream or similar leaked all through it. Aramex put me on the merry-go-round of complaining via website, which as we know will come to nothing, or more lies.
Just another company that deals with complaints by frustrating you until you give up.

I'm am at a loss. I was checking on a parcel that said it was delivered and signed for. I received nothing and never signed a thing and when I checked with Young office was informed it had been returned to the seller. Cant be 2 answers for my enquiry. Not happy!

Try to call the office to find out about a delivery and my call instead gets sent to some offshore call center where they dont care about trying to give the information that is needed

Oh trying to copy the link given in the reply doesnt work on the phone.
6 hrs later still waiting on that phone call from somebody to explain to me what is happeneing with my package as i have already filled out a form and no reply to that as yet

Henry makes sure packages are always left in a thoughtful safe spot if I'm not home.
Always super friendly. Never have to wait long for a delivery. No complaints here!

Thanks to Mikayka from aramex for leaving my parcel in a safe and secure spot out of the weather. Thanks for your service.

Henry is our local courier in Wagga Wagga area. A responsive and on-time courier which always allow you have peace of mind. Thanks Henry!

Great Team and Customer service! Ive been having trouble with with Aramex Sydney and the team at Young are a world ahead in their service.shops like these make me want to leave Sydney: D

Barry and his team provide a reliable, prompt courier service to our area. Their prices are very competitive to most places, and they are always quick to respond to any queries we have. It's great working with another family run business who understand our needs.

Hands down best customer service ever! If I could give 6 starts I would! Trisha went above and beyond to help me out today and I couldn't be happier!

Our driver Mat is always friendly and helpful. We have not had many issues and they are always dealt with in a professional manner.