Anytime Fitness

Think twice before transferring to this location. Sure its a convenient location but not worth being dinged $56/fortnight. I can see I’m not the only review who got dinged with this new membership fee. They will not budge either on price and to be honest not worth it for a smaller gym facility.

My contract was ended with them and they still charged me for one extra month, i had also letter from doctor that i will not be able to do exercise. If you want to leave they will give you a headache. Not a professional team.

I love this gym! Location, staff and layout.

I do get really frustrated about the cleanliness of the bathrooms. It seems over the last few months, the bathrooms have not been cleaned properly or regularly. There’s been a lingering smell and just the showers, they really need a good scrub!

Cramped, very small, overcrowded and no classes run.but location is great and staff are nice. The womens comfort kit near the bathrooms is a nice touch.

Not happy. My gym, AF Riverstone closed for 2 weeks due to renovations. I decided to go to my next closet being AF Rouse Hill Town Centre. I did my 12 days there then went back to Rivo. In that 12 days I adopted Rouse hills fees. At Rivo I pay $33 per fortnight. I now have to pay their fees which are $55 for a smaller gym. I called Rouse Hill and spoke to Sarah who said I wasn’t supposed to adopt their fees until 2 months of visits. So why have I after 12 visits? No one has been able to give me answers yet. I’m never going back to AF rousehill town centre. Come to AF rivo, everyone. It’s cheaper, bigger, more machines, with friendly PT’s and gym goers. I’d give this place 0 stars if I could.

Great gym, a real friendly community, staff are great and always down for a chat or there for help if in need. One of the cleanest anytime fitnesses I have been to.

Very inclusive, clean, and the personal trainers are awesome, specifically Brad Sluiter! He’s always encouraging, always on time and never lets me feel incompetent. The workers here super welcoming, which I appreciate so much!

I would like to take this opportunity to thank Dylan Watson for his customer service skills within the gym (Rouse Hill Town Centre). I have observed him to always work so passionately to make sure the customers get the best experience. Dylan always has the authentic and enthusiastic approach at the gym, he is an asset to the Anytime Fitness Rouse Hill Town Centre Branch.

Very welcoming atmosphere, love the staff, always feel so comfortable entering the gym. I’ll be here for a long time!

Great gym, always clean, staff are friendly and always willing to help. Recommend giving them a go!

Love the staff, always friendly and motivate me to keep training. My pt Zach is elite and he programs my workouts. Highly recommend this gym to anyone:)

I have trained frequently at this gym for the last 5 years and find the staff friendly, well informed and always happy to help.
The gym is also kept very tidy by the staff and other members.
I love coming here at the end of long day in the office. Keep up the great work guys and girls!

Neat and tidy gym. The classes will have you in that hot sweaty mess state - exactly what you want
Coaches are good value & chilled to chat with… all around great vibe!

Gym is very friendly, clean and accessible. Membership consultants are so sweet and respectful. Personal trainers are always willing to help even if you are not their personal clients.

Great staff, always say hi and bye. Gym has all the equipment I need and its always clean.

I’ve been coming to this gym for 3 months and I can’t say anything negative about it! Yeah it gets really busy during peak hour times but that’s expected for any gym; but that doesn’t matter here because everyone is so friendly that every session goes by in a flash. Many thanks the manager Jess, and the rest of the team that run the gym who have been nothing but charming, welcoming and sharp-minded!

Great customer service! I was contacted by a team member named Sav who was very precise and to the point about the sign up process and offered over-the-phone sign up which is very convenient. Great work!

I came in to sign up today, and Sav, one of the staff members was extremely helpful, she was very welcoming and made me feel very comfortable. After training, I can say it’s such a great gym, the equipment is fantastic, recommend to everyone.

Ok here is my review after sometime, I have requested to cancel my membership back in January 22, they kept deducting money after 2 months, and I have been chasing them for the past month or more to refund me the money they owe me. Each week they give me excuses and they tell me we will refund you the money on Friday which never happens. Only emails back and forth and time wasting. Very unprofessional!

A bit annoyed. I wanted to cancel my membership and I understand there are policies but one I felt like they took advantage of my lack of knowledge on contracts. He mentioned I would still have to pay a month after my end of minimum term but my friend told me after the end of the tern they can't charge you, unless there's a new contract.
Second, the person kept telling me not even 30 mins to come to gym. I'm sorry, I am working 7 days a week currently, I travel around 4 hours a day sometimes, got shift work and going to gym is not gonna be only 30 mins.
Be kind to people, sometimes a valid reason to someone might not be valid to you and that's fine, don't make them feel bad about it.