Anytime Fitness

Very happy at AF Wallsend, great staff, location, group classes, gym equipment, cleanliness of gym.

AF wallsend AMAZING, extremely clean and tidy and love it, they give you amazing workouts which push you in a good way I’m so glad that I signed up and can’t wait to go back!

Truly terrible. Newcastle has excellent AF Gyms, I'd drive to any other.
(this is the 13th AF I've been to and the only one that wasn't amazing)
Toilet/change rooms were disgusting. Ventilation is insufficient and smells like bathing in teenage deodorant. Machines are not properly maintained, cable slides sticking and noticeable rust. Fairly small premise with limited parking. Not sure what went wrong, but beyond disappointed.

Pros: opening times 24/7
Adequate range of weights.

Fantastic looking gym. Handling the new government regulations like pros. Club is always clean and tidy. Staff 100%

They should either dilute the cleaning products or provide gas masks upon entry. As soon as we walk in the eyes are burning and nose starts running. Bit over board. Seal
Up the doors and it could be used as a gas chamber. Don’t light a match inside. Doesn’t help with the workers spraying a full can of glen20 over the top of everyone every 5 minutes.

On the other hand you could eat your dinner off the floor.

I was unable to cease my membership due to doctors certificate so I let the membership run out.
Waste of time signing up

I expressed to a colleague my fitness goals and how I was thinking I should try a gym and exercising each morning for an hour before going to the office. She told me a friend had a 21 day trial pass to Anytime Fitness Wallsend that I could have, though she said it expired the next day but if I went in and signed up and left a $50 deposit I would be able to use it for 21 days.

She brought it in the next day and I went to Anytime Fitness after I left the office for the day but sadly, their door said their office hours close at 2: 30pm on Fridays which was rather unhelpful.

As I stood looking at the door wondering what to do a person attending the gym said he'd let me in and there may be staff there working. Now, I think he should not have let me in the gym as I was not authorised but his intentions were kind and maybe there were staff so I walked in with him.

A lady immediately came over and very firmly, even aggressively, told both he and I off. I can appreciate the guy should not have told me to come inside but even so, he was a paying customer and she was aggressive to him. However, I was a potential customer who knew nothing of this gym and hardly was sneaking in or doing anything dodgy and how she spoke to me was quite unjust. Nevertheless I tried to ask her about the pass and if I could activate it, but she said, no, you need to come in during office hours. I said could I come in tomorrow and activate it and she merely said 'not a chance'. As I spoke with this lady it was clear Anytime Fitness has a hiring policy based on people looking healthy and being gym users more than having any shred of customer service capability. She could have said, "Look, I'm very sorry, I understand you want to sign up with this pass, however that was time-limited and it's now expired, but please do call on Monday and we will run through other options with you" or any of a myriad of other much more polite, much more useful, much more helpful things that would reflect well on Anytime Fitness and make me want to come sign up.

Nevertheless, I tried to talk to someone the next day but it turned out there are no office hours on Saturday or Sunday. So, I sent an email from the Anytime Fitness website and received an auto-reply that it was received and someone would respond. I also sent a message via Facebook Messenger and similarly got a message saying someone would come back to me in three to five days. On Monday I phoned but nobody answered so I left a voicemail.

A week later nobody called back, nobody wrote back, nobody chatted back.

I really don't think Anytime Fitness is out to get new customers and it most certainly cannot be wanting people to think it is a friendly place with helpful, interested staff.

This is all somewhat ironic given its prices are higher than other gyms in the area, yet the service quality is non-existent for the most part, and abysmal for the rest.

Perhaps a secret handshake (or maybe bicep flex) is needed to gain entry, but my attempts to reach out to Anytime Fitness how I could test their facilities with a view to joining up all met with rudeness and silence.

So, I'll just go elsewhere.it's not like this is the only gym in the area, so why ignore potential customers? It doesn't make sense.

Wallsend is still my favorite anytime gym around, and ive been to quite a few - the location and parking is great, it's always clean, the bathrooms are maintained and the staff are great. Other anytimes come close, but this one is the best in my opinion.

Format of the gym is neat. Everything is visible and easy to find. The people are nice and it’s good having parking right at the door. Everything is clean, the shower facilities are adequate and the equipment is all in good order and looks well maintained. If you are an anytime fitness member staying near Wallsend this is a good option.

Love the cardio machines I log on to Netflix hit the closed caption/subtitles button so I can still listen to music.it doesn't seem like I'm working out, I'm not looking at time or distance any more. All the staff are friendly and very helpful.

This club has just been done up and looks FANTASTIC, a brilliant cleaner on their hands, Smiley, Friendly staff, EMMA & POPPY, that really care about your health and goals, the outside fitness area is roomy and has exactly what you want with the range of classes and instructors that teach them. WELL DONE WILBUR & LUKE.

Great equipments, clean environment and friendly staffs. All in all good place for sweating it out.

The smallest gym I have ever been to. Very limited equipment. I thought all anytime fitness gyms had to have the same equipment.

I've been to a few any times locally and this one is the best. Newest equipment and nicest facilities.

Amazing staff, always helpful and try to accommodate all the needs of the members and prospects. Great equipment!