Adairs Kids Rhodes

I’d like to send a very big thank you to Fiona at Adairs Kids Rhodes. Fiona went above and beyond to help with a very special purchase of items for my girls new bedroom. Fiona your customer service skills are to be commended.
Thank you again from the bottom of my heart for making this purchase possible, even though it was far from straight forward. If I ever need anything again I will not hesitate to pop into the store.

Josephine and Isabelle were incredibly helpful supporting me with my questions and concerns after a negative experience in two Adairs locations. Thanks for making my day!

As a first time mum Fiona at Rhodes Waterside provides me with exceptional service every time. What a gem!

Expecting my first child in Dec and Fiona went above and beyond to help me track down last stock of the discontinued winnie the pooh collection as It's my absolute favourite! So sweet and kind and all around amazing service. I have never had such incredible customer service like that. Thank you so much Fiona!

Amazing experience with Fiona, she is so eager to help you. She is very professional and extremely knowledgeable to the whole range of their products, what she recommends to us 100% meet our needs. Fiona is definitely the reason for us to only shop in this store for my kids in the future, premium employees make the brand premium!

Sousan was awesome helping me figure out how to fit the rocking chair in my car. Finally got it in without needing to undo the carseat. She didn't really need to help but she did, I really appreciate it.

Phenomenal customer service by Fiona at this store! On a day like Black Friday, this lovely lady was so eager to assist me. I was looking for a product which was sold out in my residing state. Fiona found me my products, very clearly explained to me the process for my payment and shipping AND THEN even phoned me to confirm details before sending. I received them on the Monday immediately following.my mind is blown from such a positive experience! Thank you so much!

Amazing customer service by all at your store! It is very rare to find a store manager who goes above and beyond like you have done for me, including the lovely lady who helped track down what I wanted that was there the day I went in. No shoulders were shrugged, you volunteered to ring around and did all that you could to help me. My experience here has been 5 star and I will definitely be visiting your store over any closer to me.

Excellent customer service I was served by the lovely bronwen. Very helpful I called ahead to see if they had stock, she was great help put my item on the side. Went in everything I asked she was very helpful and helped me in the right direction I will definitely be shopping there again and I highly recommend this place thank you

Outstanding customer service. Manager is wonderful and extremely helpful. Never gave up looking for my item that was the last in stock. All the other staff were awesome too especially during covid-19. Thank you all for your persistence find the last unicorn tepee which has 70% off.

Kind service and found some great deals today! Definitely worth it to get the linen lovers membership, we save heaps by the end of the year

Terrible policies
Be careful purchasing from all adairs
They can not help with exchanges and refunds. Very strict rules after you pay so much! Not the staffs fault. Your better off going to target for your nursery items

Every time I go, I meet the loveliest staff who go 110% of the way to find things or answer questions. Makes the whole shopping experience wonderful even if I don't find what I'm looking for

Great place. Extremely friendly and helpful staff. I gave the staff member a list (compiled by my coworker) and staff helped find everything.

All I wanted to say is that the manager is awesome! We (hubby and my little baby Caitlyn) walked in there a few days ago for the very first time. She gave us a warm welcome and spend some time explaining about their products. Great staff and customers service! We'll be definitely going back even though we are a bit far!

I love the selection of kids bedroom needs! Good quality furniture & beautiful decor to compliment your child's room. The customer service is great! Will always drive to this store to shop & have a good retail experience.