Ability Options Wyong

Very helpful and sorted my problem out very fast. They were very polite.

Amazing one on one support & assistance, with their help & understanding I was able to find a job that suits my ability, particular thnx to Amber

Have been recently referred to Ability Options and been looked after by Amber. She has been wonderful in getting me help to get back on my feet due to a disability, advising me of services they can provide to help me with my new job. Thanks Amber!

The worst agency I ever deal with. Poor in communication and keep requesting for the same document which already been supplied, my wages subsidy has been 2 month late still haven’t it yet.
Very frustrating to deal with.

The worst employment agency.
Lacking in communication skills.
Sent an email, to enquire about the subsidies we are entitled to for our employee.
No response.
Employee had tried to contact them no response.
I have called numerous times.
I get voicemail no call back.
Sent a text message, replying who is this and when I introduce my self. No response after that.
Please avoid this agency.

Their communication skills are practically nonexistent, you send them an email or a text and they simply ignore it and do not get back to you at all, then they will come up with some excuse or blame game when you do finally speak to them, after numerous attempts, as though they have no idea what you are talking about. It must be great getting paid to provide awful customer service and to use clients as numbers for KPIs rather than treating them as human beings and with some common decency and respect.

After calls, texts, emails and messages on the general number and still no response. Waiting for nearly a month to find that what they were meant to do, still hasn't been done (this not being the first time either) and finding out that you are not being told everything that you need to know really creates a complete lack of confidence in their work and ethic. Very disappointed.