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Abco Caravan Services

Address 6 Collison Pl, Coffs Harbour NSW, Australia
Phone +61 2 6651 2445
Hours
Monday08:30-16:30
Tuesday08:30-16:30
Wednesday08:30-16:30
Thursday08:30-16:30
Friday08:30-15:00
Saturday10:00-14:00
Website abcocaravans.com.au
Categories RV Repair Shop, RV Dealer, RV Supply Store, Trailer Dealer, Trailer Repair Shop
Rating 4.9 70 reviews
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Abco Caravan Services reviews

70
Sort by: date highest rated lowest rated most helpful
Chris
06 November 2023 12:09

Have been using abco to sort out some issues with my lithium setup.
Their service has been second to none.
Five stars is just not enough.

Rebecca
18 October 2023 15:12

Good, honest shop with fantastic service. Saved our lives by fitting us in last minute on a Friday to fix our van’s hot water system. Fixed it on the spot for much less than we were expecting. Can’t recommend this place enough.

Marilyn
03 September 2023 7:14

Our water pressure valve was faulty and the team had us fixed and back on the road in half an hour. They were so friendly and I will definitely remember them for any time we need assistance again

Lex
29 August 2023 16:00

I have had my camper serviced and worked on by these guys a few times now.

They always do a good job, communicate well and are always on time.

Tom
25 August 2023 10:23

Outstanding dealership and workshop with great staff. Leanne was excellent and very helpful and a pleasure to deal with. Nothing was a too hard or a problem. The service staff and techs were knowledgeable and helpful. 10/10 service

1slow
17 July 2023 3:23

I broke a drop leg and called in on the way past, they had the exact leg I needed and the lady was more than helpful, highly recommend them and can not be happier, very w
ell priced

Joanne
17 June 2023 16:29

Despite everyone else's rave reviews, my experience were very sub par.
I had a leaking loo issue - a simple fix of flange seal and water intake valve seal - however the toilet is an older model thetford and I had a feeling parts would not be sitting on the shelf but require ordering. I made the appt 6 weeks in advance and had emptied black tanks etc and gone in personally in case they needed model numbers etc. First warning sign is that they didn't want to know really. I called ten days prior to appt to confirm and ensure that they didn't want model number in advance etc. I were told that business goes both ways and how did I expect them to have a part when I'm only calling the week prior. Parts assistant had been away for weeks and would have a backlog so I were wasting my time. Verbatim, this is what I were told. I didn't let my true thoughts be known, but I did suggest cancelling my vehicle appt as I would go elsewhere at that point. I would have let it all go at that stage and forgotten abco existed. However yesterday - the day before my vehicle were due in, I received a call and message from parts- they didn't have the parts in stock so couldn't do the repair today.
I began to feel really rather peeved, and disappointed by this stage.
So perhaps I had a one off bad experience - in truth I had a dubious feeling after my initial visit so made alternative arrangements. Toilet all repaired, no dramas, parts ordered, arrived and installed. Easy.
Leaving a review as I feel even with all the understanding and patience in the world, they made me feel like it were my incompetence and it were me at fault.
Big company small care factor.

Nigel
31 May 2023 7:27

When you receive old old fashioned professional service you need to give a big shout out. Thank you guys especially Rick for sorting our jockey wheel so we could proceed on our journey. You guys were great and went that extra mile that most wont do for you because it’s too small a job. So pleased with your service and will prompt to all we encounter

Trevor
26 April 2023 20:44

My caravan had an electrical issue and fridge ignition problems on my way north. ABCO were able to squeeze me into their busy schedule and Andrew was very professional in his approach to my problems and he had them sorted in no time. Highly recommend ABCO.

Pam
11 March 2023 23:07

My 20 year old van was having gas fridge problems. Andrew went out of his way to fit me in to have it repaired and serviced. Such a relief as I am travelling so now able to continue my journey. Fantastic service and we'll priced. Highly recommended.

Richard
07 March 2023 5:19

Great service. Did what they said they were going to do when they said they were going to, a rarity nowadays.

James
27 January 2023 2:44

Plenty of parts, expert advice & help extensions of the roof have made this business more successful and able to take on more repairs, visit and have a look & support this great company

Peter
12 September 2022 0:25

Fantastic friendly service. Thanks to Zoe, Sharee and Rob the serviceman. Highly recommend ABCo.

Elaine
23 August 2022 19:15

Highly recommend this business for their amazing service. Had a problem with not receiving TV reception on our motorhome and Rob certainly fixed the problem replacing the cables at short notice. Thank you

Roger
21 August 2022 20:52

Soon as you enter the showroom you are greeted with a friendly smile from the receptionist.
I had to have the hot water system checked out.
They dropped me off in town and when they had finished picked me up.
They didn't find a problem just a plug connection.
I asked for the invoice, no charge was the reply.
Now that's service!
I highly recommend Abco Caravans, they go the extra yard!
Thanks guys

Greg
16 August 2022 19:34

Abco is client focussed from the initial phone call to the job completion. Our diesel heater repair and service was a tricky job. However the team at Abco was determined to resolve the fault, which they did. We were kept informed with clear explanations. Thank you Abco, great work. Highly recommend!

user
28 July 2022 1:10

We had a substantial leak in our caravan roof the staff were fabulous fitted us into their busy work schedule repaired the leak way under my financial estimate and did it with no fuss and a smile

Ian
17 July 2022 6:04

Large van spares available, knowledgeable staff. Van workshop with mechanics available for service or repairs.

Paul
25 June 2022 1:41

Easy people to talk to plus they give plenty of detail on the work you want done, very helpful.

Rod
09 June 2022 8:47

Leanne, Andrew & of course Winston were very friendly, helpful & got us back on the road ASAP
Highly recommend

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