SIXT Car & Truck Rental Canberra City

The gentleman serving us, Chris was polite & efficient. Vehicle was clean.
We were running late with return due to a number of traffic light road works. We phoned Sixt to say we would be 1.5hrs late.
This was OK.

Very bad experience recently！ I rent a car for one day and returned both the car and key to their car park on time，however，they charged me for 2 days without any confirmation. Every time for checking in，the process is returning the car to the carpark and leaving the key to the key box，therefore，there is no need for keeping any evidence that I did return the car. The CCTV of the carpark could prove it！The miles of the car could prove it！ Even the remaining electric could prove it！ But they did not even send me an email or text to confirm that and then charged me without an invoice. I noticed this just after checking my bank account…… Horrible experience！

I had a great experience with this agency last week. Pickup and drop off were super easy and the car was very clean. A big shoutout to Kelly for helping me out when I left my parcel in the office too! Great customer service that went above and beyond. Thank you so much.

Sixt gave me a damaged car and charged me for the damage. Then they refused to return my emails. Happy to change my review if they ever get around to refunding and apologising.

The SIXT team in Canberra City really helped us when we were recently stuck with car troubles while on our family holiday. They were extremely patient and showed excellent customer service! They were the only company that let us take the car one-way so that we could tow our van back home! They really went above and beyond to help us out and we couldn't recommend them more highly!

If you state a closing time of 4. You might want to actually be there. Booking is easy, but collection is not so easy it appears. Won't be using this company again, first impressions last.

Just had a great experience with these guys. Pick up was very smooth and efficient. The staff was very professional and helpful.

Best car rental company I have used. Great prices, clean vehicles and amazing customer service! Couldn't fault them. Plus I got a discount being with NRMA. I will definitely be back next time I need a car.

Amazing, friendly service, pickup was super easy and quick with my 3 kids in tow.
Felt comfortable in a nice clean car.
Will be back again

I used sixt on my recent trip to Canberra for the holidays. Great service, and check in with Heidi was quick and easy! I would recommend sixt if you're in need of a car rental.

Van was an hour late due to “cleaning” despite being booked over a week in advance, was only given $27 back despite the fare difference being $45.73. The attendant (Neha) initially refused to accept my interim driver’s license, and only relented after the manager intervened. Even then, she lied right to my face about company policy after I heard her manager give her the correct info
If I didn’t absolutely need to get where I was going, I’d have cancelled on the spot

RUN A MILE! The worst rental company to deal with. They yell, threaten and refuse to let you speak especially when you’re a woman. Considering it’s 2022 you’d think they would realise women have a right to speak.apparently not. Dumb useless people on the phone who have no customer service skills and no right to talk down to you especially when they’re wrong! Do not use this company they’re cheap for a reason!