Kaleen Family Practice

Been going to hellen for over half my life, but for the past few years it's almost impossible to get a result or the help I need. I got the merina inserted so I csnt get pregnant, and 4 years later I'm still bleeding irregularly with extreme pains, hellen told me and I quote 'it's normal, youre fine and told me all the wrong information about the merina, saying it breaks up my uterus, so i should bleed all the time' it just kills the sperm, so I've been in pain for years could have major issues by now due to this and my doctor says 'its normal' just because im a woman bleeding with lower pains does not mean it's anywhere near normal. But when I called a professional in the feild they told me to go to emergency asap, I said it's been in for almost 5 years and is due to be taken out very soon, kinda to late, if I have any issues due to not being treated for something I know is causing me major problems ill be taking this to court.

My daughter was in desperate need to see a doctor and they turned us away because they're not taking in new patients. I see reviews here from 3 years ago saying the same thing. Have they not gotten any new patients in the past 3 years or more?

Doctors are getting old and refuse to stay up to date with modern medical practice, unprofessional and constantly making mistakes, giving conflicting information, you name it.

Been going to hellen for over half my life, but for the past few years it's almost impossible to make a call to them to book an appointment, currently trying to book a very needed appointment and hellen is the only doctor that has all of my medical information, been calling for over 10 minutes just to hear beeps and it hang up.

If you are sick on Monday but can’t get an appointment until Tuesday they won’t give doctors certificates “in the past”. I’ve never had a doctor do this before in my life. Most bizarre, can’t recommend it when for a lot of people Doctors Certificates are essential for their employment.

I have been with Helen for years Dr Wessel is just fantastic. Phone consults are exact to the minute and she a great listener Thanks

Absolutely rude staff. Dont even try to help, only reason I still visit is to see my lifelong doctor otherwise I'd be at a different practice.

Asked to get my partner booked in as he has chest pains and the lady at reception told me there not taking bookings and turned us away and was disgustingly rude.will never return here

Wouldn't see me as not accepting new patients, but had available times. Said I was trying to see a doctor today and they turned me away. How can a doctor turn away someone in need when they have availability. Are they keeping the slots open in case someone calls through