Belluci's Manuka

Refusal to accommodate pushing 2 tables together for a pre-booked done in experience for a large group.

Was told "we don't do that here"and told to "go back to Spain" by the manager. Nobody should support this business ever and the manager should be fired immediately.

Terrible experience with the manager tonight. Requested to move two tables together to accommodate the group. Response given was 'we don't do that here'. During the resulting discussion, one of the group compared his inflexible service to his experience in Spain. The manager smirked and told him to 'go back to spain'. Extremely rude and horrendous customer service.

Difficult maitre is unable to accommodate reasonable seating rearrangements.
Spoke offensively to party guests

I don’t normally leave reviews, however the atrocious attitude and behaviour of the manager warrants this one star rating.

We had a group booking of 13 people split across 2 tables. When the manager was asked if we could push the tables together we were told they do not do that and would not accomodate it. Not really the problem of this story.

The main issue, One of our group made a passing comment that in Spain the restaurant would’ve accommodated, to which the manager responded that they should go back to Spain.

This highly unprofessional and racist response is unacceptable and I strongly recommend Belucci’s look to their manager.

Large group booked weeks prior, Manager was inflexible and wouldn't allow tables to be brought together with the excuse "we don't do that here", after an exchange manager retorted "go back to your own country" where they are more flexible.
Absolutely terrible, refused to accommodate group with poor excuse and racist remarks.

Food not to my liking.
First time there & staff were not helpful with explaining about the menu & we weren't even told about blackboard specials.

The staff was friendly. Everything was top notch but if your margarita doesn't have any taste then it means that you need to cook differently. Great way to kill your taste buds.

Worked there, fully drama workplace. Asking changing super hot deepfryer’s oil right after service everyday.

Would give it a zero if I could. Andrew the manager was rude. Bartender was rude. Come here if you want attitude.

Ordered 2 pizzas, both were very disappointing! The bread was pale, no hot oven power, no flavor either! No olive oil flavor, no sauce flavor or actually no sauce at all! Ingredients were good I can see that! But wasted on a very bland overall pizza! Just good prosciutto or good quality cheese does not make a good pizza! You need to know how to put it all together you need olive oil you need a good sauce, or at least salt! It felt like I ordered pizza from weight watchers program and needed to add ingredients and cook it more in the oven to barely get some taste! Never again, I use to be a fan of this belluci’s but I find their food is inconsistent and I have been disappointed on occasions over last year. But pizza very disappointing!

The food and service is good in general. However the reason why I only rate for 1 star is when I tried to check out by using an e-voucher for partial payment, the person who was in charge for processing the payment (he might be the manager of this shop) just said the e-voucher website was crashed and he wanted me to pay in full and even didn’t want to re-link the e-voucher website for another trial. As it’s not busy on check out at that time, his attitude make me feel he handled things just for his convenience without considering customers’ need. That person make my mood dropped from high to low. A very disappointing experience.

Service good, average food, not a good example of Italian food in Canberra. Manager was rude to his staff when orders were slightly wrong.

To Andrew who answered the phone and made changes to my booking - could you possibly be any more snarky? Your bad attitude is enough to keep me away from Belluci's Manuka forever. And you can better believe I'll be telling my friends about it too.

Despite being advertised as open and trading until 10pm, refused to take a single person for a meal at 9pm. Staff were frosty in their demeanour. Based on the other reviews about poor food quality and service this was a blessing in disguise.

Very disappointing food for the price which is totally unjustified. Staff unfriendly and unhelpful, place is overcrowded. Will never return.

The staff are nice and friendly but the food is very pricey, which would be fine if it wasn't so devastatingly mediocre! There are soooo many better places in South Canberra that you could dine at in this price range. It actually made me sad that the restaurant was relatively full when I went, because I don't think places should be rewarded when it's clear that the owners are motivated by profit and nothing else (eg.quality).

Went in for lunch, food was very ordinary even when ordering from the full price menu. Far too much salt. Noone in my party enjoyed their meals and we all agreed not to return.

It was better to have lunch in subway,
We go to enjoy our time and have fun.
Unfortunately was very bed service and reception. Food was less than normal but.it OK, , , seating their was bed and sad experince.

Walked in on admittedly a busy Saturday night.
Me: "Excuse me would you have a table for 2? "
Maitre D': "No" Turns away.
Me: "Oookaaay, would you have a table a little later perhaps?
Maitre D': "No" and he walks off.
Looked good but didn't eat here thanks to having such a rude front of house.

I ordered Ragu, I was surprised to find it actually tasted like water, my pasta was over cooked breaking easily and the beetroot was from a can and not roasted well if at all. Overall it tasted like a thrown together home cooked quick meal with whatever was in the cupboard after a night out. My partner had pizza he said the taste was nice but had effort chewing the base. The atmosphere was lovely, warm and staff were friendly.